IN Eternity Clinic is on level 12 of Pacific Plaza, Orchard Road. This page explains how to reach us, what to tell us before a visit, and how the website is built to be usable by everyone.
WhatsApp to Enquire →Key facts ↓IN Eternity Clinic is at 9 Scotts Road, #12-01 Pacific Plaza, about five minutes’ walk from Orchard MRT station, and is reached by the building’s lifts. If you use a wheelchair or mobility aid, have sight or hearing needs, or need extra time, WhatsApp +65 8815 3008 before your visit and the clinic will plan around you.
IN Eternity Clinic is at 9 Scotts Road, #12-01 Pacific Plaza, Singapore 228210. The nearest station is Orchard MRT, about five minutes’ walk away. Inside Pacific Plaza, take the lifts to level 12.
If you use a wheelchair, walking aid or pushchair, please WhatsApp +65 8815 3008 before your visit. Routes within a building can change, so the team will confirm the most convenient step-free route and, if you are arriving by car or taxi, the easiest drop-off point. Directions can also be sent to your phone.
Tell us what would make the visit easier, and we will plan for it. That might mean a longer appointment so nothing is rushed, a family member or carer joining you, help completing forms, or written plans and aftercare in a larger font or sent to your phone so you can enlarge them.
If you have hearing loss, WhatsApp text messages are a convenient way to communicate ahead of your visit and afterwards. If you would find it helpful to have the consultation summarised in writing, ask, and it can be included with your plan.
“If something about the visit will be hard for you, tell us before you come. It is far easier to plan around than to fix on the day.”
Consultations are conducted in English. Parts of this website are also available in Mandarin, including our page on Time Freeze Laser LCLR®. If you would prefer a family member or friend to help with interpretation, they are welcome to join you. Understanding the plan matters more than speed, so ask for anything to be explained again.
We use the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA as our reference. Pages use clear heading structure and descriptive link text, images carry alternative text, and text can be enlarged with browser zoom. Key information, such as our address, hours and WhatsApp number, appears as text rather than only within images.
Some older pages, embedded videos and third-party content may not yet meet every part of that reference. We review pages as they are updated and fix problems as we find them.
If something on the website or at the clinic is difficult to use, please tell us. Email [email protected] or WhatsApp +65 8815 3008 with the page address or a short description of the problem, and, if relevant, the browser or assistive technology you use. We will look into it, reply, and where a fix takes time, provide the information you need another way.
The clinic is on level 12 of Pacific Plaza and is reached by the building’s lifts. Because routes within a building can change, please WhatsApp +65 8815 3008 before your visit. The team will confirm the step-free route, suggest a convenient drop-off point and plan the appointment around your needs.
The nearest station is Orchard MRT, about five minutes’ walk from Pacific Plaza at 9 Scotts Road. Once in the building, take the lifts to level 12; the clinic is unit #12-01. If you would like directions sent to your phone, ask on WhatsApp when you book your appointment.
Yes. A family member, friend or carer is welcome to accompany you. Let the clinic know when booking so the appointment can allow enough time. With your agreement, they can stay with you during the consultation, help with forms and take note of the plan and aftercare instructions.
Yes. If small print is difficult, ask for written plans and aftercare instructions in a larger font, or for them to be sent to your phone so you can enlarge them. If you have hearing loss, WhatsApp text messages are a convenient way to communicate with the clinic ahead of your visit and afterwards.
Pages use clear headings, descriptive link text and alternative text for images, and text can be enlarged with browser zoom. We use the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA as our reference, review pages as they are updated, and fix problems as we find them or as they are reported.
Email [email protected] or WhatsApp +65 8815 3008 with the page address and a short description of the problem, including the browser or assistive technology you use if relevant. We will look into it and reply, and where a fix takes time, we will provide the information you need in another way.
IN Eternity Clinic, 9 Scotts Road, #12-01 Pacific Plaza, Singapore 228210. By appointment with Medical Director Dr Sin Yong. Monday to Saturday, 11am to 8pm. WhatsApp or call +65 8815 3008.
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