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A clinician cleaning her hands before an aesthetic treatment
Safety · Infection Control · Emergency Readiness · Orchard Road

Safety and Sterilisation

The parts of treatment you do not see.

Most of what keeps a treatment safe happens before and around it. Medical Director Dr Sin Yong sets out how IN Eternity Clinic handles screening, infection control, equipment and emergencies.

WhatsApp to Enquire →Key facts ↓
Single-use
Sterile needles and cannulas
Hyaluronidase
Kept on hand
Anaphylaxis kit
On site
Screened
History before treatment
Assessed and treated by Dr Sin Yong, Medical Director · MBBS (NUS) · MRCS (Edinburgh) · MSc Aesthetic Medicine (London) · MSc Practical Dermatology (Cardiff) · Designated DEKA Centre of Excellence

Safety at IN Eternity Clinic rests on four things: screening your history before treatment, infection control with single-use sterile needles and skin antisepsis, equipment that is maintained and checked, and emergency readiness, with hyaluronidase on hand for hyaluronic acid filler events and an anaphylaxis kit. Treatments are performed or directed by Dr Sin Yong.

Key facts
  • Screening: medical history, medicines, allergies, pregnancy and previous treatments are reviewed before any procedure.
  • Infection control: hand hygiene, skin antisepsis before injections, and single-use sterile needles and cannulas that are never reused.
  • Sharps: used needles go straight into sharps containers for clinical-waste disposal.
  • Equipment: lasers and energy platforms are maintained and serviced, and everyone in the room wears eye protection during laser treatment.
  • Emergencies: hyaluronidase is kept on hand for hyaluronic acid filler vascular events, with an anaphylaxis kit that includes adrenaline.
  • Where: IN Eternity Clinic, 9 Scotts Road, #12-01 Pacific Plaza, Singapore.
Reviewed by Dr Sin Yong, Medical Director, IN Eternity Clinic · Last updated
Before treatment

Screening: the first safety step

Every procedure begins with your history: medicines and supplements (including blood thinners), allergies, pregnancy or breastfeeding, cold sores, keloid scars, autoimmune conditions and previous procedures in the area. Some answers change the plan. Recent isotretinoin, for example, affects the timing of certain lasers, and a history of cold sores may call for an antiviral medicine before resurfacing. See isotretinoin and procedures and pregnancy and breastfeeding.

Where earlier filler may be present, Dr Sin Yong can map it with ultrasound before anything new is added, because layering product on old product is a common cause of problems.

A patient resting before treatment in a clean treatment room
Illustrative image. Not a patient of IN Eternity Clinic.
Infection control

Clean technique and single-use sterile items

Hands are cleaned between patients. Skin is cleansed with an antiseptic before any injection, and make-up is removed from the treatment area. Needles and cannulas are single-use and sterile: each is opened for your treatment and goes into a sharps container immediately afterwards. Nothing that breaks the skin is reused.

Treatment surfaces are cleaned between patients, and parts of equipment that touch the skin are cleaned or replaced according to the manufacturer’s instructions. Products are opened for you, and the product name and batch are recorded in your notes.

“Hyaluronidase on the shelf is the part of filler treatment patients never see. Without it, filler should not be offered.”
— Dr Sin Yong, Medical Director, IN Eternity Clinic
Equipment

Lasers and energy platforms

Lasers and energy platforms are maintained and serviced, and checked before use. Settings are chosen by Dr Sin Yong for your skin type and the target, which matters in Asian skin, where excess heat can lead to pigment change. Everyone in the room wears eye protection suited to the wavelength in use.

IN Eternity Clinic is a designated DEKA Centre of Excellence. Our pages on product sourcing and HSA registration explain how products and equipment are checked.

Sealed sterile supplies on a clean tray
Illustrative image. Not a patient of IN Eternity Clinic.
Emergencies

If something goes wrong

Filler and blood vessels. Rarely, filler can enter or press on a blood vessel. Warning signs include sudden severe pain, blanching, a dusky or mottled patch, or any change in vision. For hyaluronic acid filler, hyaluronidase is kept on hand and given promptly to break the product down. Calcium hydroxylapatite, polycaprolactone and poly-L-lactic acid cannot be dissolved, which is one reason they are placed conservatively. Any change in vision is an emergency needing hospital care.

Allergic reactions. Severe reactions to aesthetic treatments are rare. The clinic keeps an anaphylaxis kit including adrenaline, and your allergy history is checked before any medicine or product is used. If a serious reaction occurred, treatment would begin immediately and emergency services would be called on 995.

After you leave

Follow-up and how to reach us

You leave with written aftercare instructions and, where appropriate, a review date. If something does not look or feel right, WhatsApp +65 8815 3008 and describe what you are seeing; photographs help. The aftercare guides describe what is normal for each treatment and which signs need an urgent call.

Questions

Frequently asked questions

Are needles reused at IN Eternity Clinic?

No. Needles and cannulas are single-use and sterile. Each one is opened for your treatment and goes into a sharps container immediately after use. Skin is cleansed with an antiseptic before any injection, hands are cleaned between patients, and treatment surfaces are cleaned between appointments.

What happens if filler blocks a blood vessel?

It is rare, but it is an emergency. Warning signs include sudden severe pain, blanching, a dusky or mottled patch, or changes in vision. For hyaluronic acid filler, hyaluronidase is kept on hand and given promptly to dissolve the product. Non-HA fillers cannot be dissolved, which is one reason they are dosed conservatively. Any vision change needs emergency hospital care.

Is there an anaphylaxis kit at the clinic?

Yes. Severe allergic reactions to aesthetic treatments are rare, but the clinic keeps an anaphylaxis kit including adrenaline, and your allergy history is reviewed before any medicine or product is used. If a serious reaction occurred, treatment would start immediately and emergency services would be called on 995.

How are lasers kept safe?

Lasers and energy platforms are maintained, serviced and checked before use. Settings are chosen by Dr Sin Yong for your skin type and the target, which matters in Asian skin, where excess heat can cause pigment change. Everyone in the room wears eye protection suited to the wavelength being used.

How do I know the products used are genuine?

You can ask to see the box or label before treatment, and the product name and batch are recorded in your notes so they can be traced. Our pages on product sourcing and on HSA registration explain how products are obtained and what registration does and does not mean.

Can every complication be prevented?

No. Every medical procedure carries some risk, even with careful screening and technique. Bruising, swelling and temporary redness are common and expected. The aim is to make serious complications less likely, to recognise them early and to treat them without delay. That is why risks are explained before consent and follow-up is planned.

Related at IN Eternity Clinic
Filler correctionProduct sourcingPregnancy and breastfeedingDEKA Centre of ExcellenceYour first visit

Book an assessment

IN Eternity Clinic, 9 Scotts Road, #12-01 Pacific Plaza, Singapore 228210. By appointment with Medical Director Dr Sin Yong. Monday to Saturday, 11am to 8pm. WhatsApp or call +65 8815 3008.

WhatsApp to Enquire →Call +65 8815 3008
S
Dr Sin Yong
MBBS (NUS) · MRCS (Edinburgh) · MSc Aesthetic Medicine (London) · MSc Practical Dermatology (Cardiff)
International KOL — CLASSYS · HIRONIC · DEKA · ALMA · FOTONA · LUTRONIC

References

  1. Signorini M, Liew S, Sundaram H, et al. Global Aesthetics Consensus: avoidance and management of complications from hyaluronic acid fillers — evidence- and opinion-based review and consensus recommendations. Plast Reconstr Surg 2016;137(6):961e-971e. doi:10.1097/PRS.0000000000002184
  2. DeLorenzi C. New high dose pulsed hyaluronidase protocol for hyaluronic acid filler vascular adverse events. Aesthet Surg J 2017;37(7):814-825. doi:10.1093/asj/sjw251
  3. Beleznay K, Carruthers JDA, Humphrey S, Jones D. Avoiding and treating blindness from fillers: a review of the world literature. Dermatol Surg 2015;41(10):1097-1117. doi:10.1097/DSS.0000000000000486
  4. Singapore Medical Council. Guidelines on Aesthetic Practices for Doctors (2016 edition). healthprofessionals.gov.sg/smc

These sources describe mechanisms and general evidence. They are not a promise of any individual result; suitability is decided at an in-person assessment.

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